{"id":598,"date":"2025-10-24T21:09:48","date_gmt":"2025-10-24T21:09:48","guid":{"rendered":"https:\/\/cidbsolutions.co.uk\/en\/?page_id=598"},"modified":"2025-11-05T20:09:00","modified_gmt":"2025-11-05T20:09:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cidbsolutions.co.uk\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"598\" class=\"elementor elementor-598\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72ee41b e-flex e-con-boxed e-con e-parent\" data-id=\"72ee41b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e264774 elementor-widget elementor-widget-heading\" data-id=\"e264774\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">privacy policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79e467d elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"79e467d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><i aria-hidden=\"true\" class=\"fas fa-home\"><\/i><\/span><a href=\"https:\/\/cidbsolutions.co.uk\/en\"><span class=\"hfe-breadcrumbs-text\">Home<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dacff2a e-flex e-con-boxed e-con e-parent\" data-id=\"dacff2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4584543 elementor-widget elementor-widget-text-editor\" data-id=\"4584543\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"903\" data-end=\"923\"><strong data-start=\"906\" data-end=\"923\">1. Who We Are<\/strong><\/h2><p data-start=\"925\" data-end=\"1223\">CIDB Solutions Ltd is a UK-registered remote accounting firm providing bookkeeping, taxation, payroll, and compliance services.<br data-start=\"1052\" data-end=\"1055\" \/>We are the <strong data-start=\"1066\" data-end=\"1085\">Data Controller<\/strong> responsible for your personal information under the <strong data-start=\"1138\" data-end=\"1189\">UK General Data Protection Regulation (UK GDPR)<\/strong> and <strong data-start=\"1194\" data-end=\"1222\">Data Protection Act 2018<\/strong>.<\/p><hr data-start=\"1225\" data-end=\"1228\" \/><h2 data-start=\"1230\" data-end=\"1260\"><strong data-start=\"1233\" data-end=\"1260\">2. What Data We Collect<\/strong><\/h2><p data-start=\"1262\" data-end=\"1331\">We may collect and process the following categories of personal data:<\/p><ul data-start=\"1333\" data-end=\"1815\"><li data-start=\"1333\" data-end=\"1450\"><p data-start=\"1335\" data-end=\"1450\"><strong data-start=\"1335\" data-end=\"1353\">Identity data:<\/strong> Full name, date of birth, National Insurance number, UTR number, company registration details.<\/p><\/li><li data-start=\"1451\" data-end=\"1522\"><p data-start=\"1453\" data-end=\"1522\"><strong data-start=\"1453\" data-end=\"1470\">Contact data:<\/strong> Email address, telephone number, billing address.<\/p><\/li><li data-start=\"1523\" data-end=\"1616\"><p data-start=\"1525\" data-end=\"1616\"><strong data-start=\"1525\" data-end=\"1544\">Financial data:<\/strong> Income, invoices, expenses, bank account information, tax references.<\/p><\/li><li data-start=\"1617\" data-end=\"1716\"><p data-start=\"1619\" data-end=\"1716\"><strong data-start=\"1619\" data-end=\"1638\">Technical data:<\/strong> IP address, browser type, operating system, and cookies used for analytics.<\/p><\/li><li data-start=\"1717\" data-end=\"1815\"><p data-start=\"1719\" data-end=\"1815\"><strong data-start=\"1719\" data-end=\"1743\">Communications data:<\/strong> Emails, messages, and records of client interactions through our CRM.<\/p><\/li><\/ul><p data-start=\"1817\" data-end=\"1987\">We do <strong data-start=\"1823\" data-end=\"1830\">not<\/strong> collect or store payment-card data on our servers. Payments, where applicable, are processed through verified third-party gateways using encrypted channels.<\/p><hr data-start=\"1989\" data-end=\"1992\" \/><h2 data-start=\"1994\" data-end=\"2024\"><strong data-start=\"1997\" data-end=\"2024\">3. How We Use Your Data<\/strong><\/h2><p data-start=\"2026\" data-end=\"2092\">We use your data only for legitimate business purposes, including:<\/p><ul data-start=\"2094\" data-end=\"2511\"><li data-start=\"2094\" data-end=\"2155\"><p data-start=\"2096\" data-end=\"2155\">Setting up and managing your accounting and tax services.<\/p><\/li><li data-start=\"2156\" data-end=\"2243\"><p data-start=\"2158\" data-end=\"2243\">Registering you with HMRC for UTR, Self Assessment, PAYE, VAT, and Corporation Tax.<\/p><\/li><li data-start=\"2244\" data-end=\"2311\"><p data-start=\"2246\" data-end=\"2311\">Preparing and filing statutory returns and financial documents.<\/p><\/li><li data-start=\"2312\" data-end=\"2375\"><p data-start=\"2314\" data-end=\"2375\">Communicating with you about your account and our services.<\/p><\/li><li data-start=\"2376\" data-end=\"2434\"><p data-start=\"2378\" data-end=\"2434\">Maintaining records for compliance and audit purposes.<\/p><\/li><li data-start=\"2435\" data-end=\"2511\"><p data-start=\"2437\" data-end=\"2511\">Marketing our own services (where you have opted in to receive updates).<\/p><\/li><\/ul><p data-start=\"2513\" data-end=\"2578\">We never sell or share your data with unauthorised third parties.<\/p><hr data-start=\"2580\" data-end=\"2583\" \/><h2 data-start=\"2585\" data-end=\"2622\"><strong data-start=\"2588\" data-end=\"2622\">4. Lawful Basis for Processing<\/strong><\/h2><p data-start=\"2624\" data-end=\"2686\">We process your information under the following legal grounds:<\/p><ul data-start=\"2688\" data-end=\"3008\"><li data-start=\"2688\" data-end=\"2774\"><p data-start=\"2690\" data-end=\"2774\"><strong data-start=\"2690\" data-end=\"2716\">Contractual necessity:<\/strong> to perform our services and fulfil agreements with you.<\/p><\/li><li data-start=\"2775\" data-end=\"2848\"><p data-start=\"2777\" data-end=\"2848\"><strong data-start=\"2777\" data-end=\"2798\">Legal obligation:<\/strong> to comply with HMRC and accounting regulations.<\/p><\/li><li data-start=\"2849\" data-end=\"2942\"><p data-start=\"2851\" data-end=\"2942\"><strong data-start=\"2851\" data-end=\"2875\">Legitimate interest:<\/strong> for internal administration, analytics, and service improvement.<\/p><\/li><li data-start=\"2943\" data-end=\"3008\"><p data-start=\"2945\" data-end=\"3008\"><strong data-start=\"2945\" data-end=\"2957\">Consent:<\/strong> for marketing communications and optional updates.<\/p><\/li><\/ul><hr data-start=\"3010\" data-end=\"3013\" \/><h2 data-start=\"3015\" data-end=\"3048\"><strong data-start=\"3018\" data-end=\"3048\">5. Data Storage &amp; Security<\/strong><\/h2><p data-start=\"3050\" data-end=\"3353\">All data is stored on secure, UK-based servers operated and maintained by CIDB Solutions Ltd.<br data-start=\"3143\" data-end=\"3146\" \/>We employ advanced encryption protocols, restricted user access, and routine security monitoring.<br data-start=\"3243\" data-end=\"3246\" \/>Our systems are Linux-based, internally managed, and compliant with <strong data-start=\"3314\" data-end=\"3333\">GDPR Article 32<\/strong> security standards.<\/p><hr data-start=\"3355\" data-end=\"3358\" \/><h2 data-start=\"3360\" data-end=\"3384\"><strong data-start=\"3363\" data-end=\"3384\">6. Data Retention<\/strong><\/h2><p data-start=\"3386\" data-end=\"3477\">We retain personal data only as long as necessary for accounting, legal, or tax purposes:<\/p><ul data-start=\"3478\" data-end=\"3689\"><li data-start=\"3478\" data-end=\"3568\"><p data-start=\"3480\" data-end=\"3568\">Client records \u2013 minimum 6 years after service completion (to comply with HMRC rules).<\/p><\/li><li data-start=\"3569\" data-end=\"3620\"><p data-start=\"3571\" data-end=\"3620\">Marketing records \u2013 until you withdraw consent.<\/p><\/li><li data-start=\"3621\" data-end=\"3689\"><p data-start=\"3623\" data-end=\"3689\">Backup data \u2013 automatically deleted within 12 months of archiving.<\/p><\/li><\/ul><p data-start=\"3691\" data-end=\"3821\">When data is no longer required, it is securely deleted or anonymised in accordance with our <strong data-start=\"3784\" data-end=\"3820\">Data Retention &amp; Disposal Policy<\/strong>.<\/p><hr data-start=\"3823\" data-end=\"3826\" \/><h2 data-start=\"3828\" data-end=\"3856\"><strong data-start=\"3831\" data-end=\"3856\">7. Cookies &amp; Tracking<\/strong><\/h2><p data-start=\"3858\" data-end=\"4057\">Our website uses essential and analytical cookies to enhance performance and user experience.<br data-start=\"3951\" data-end=\"3954\" \/>You can choose to disable cookies via your browser settings without affecting basic site functionality.<\/p><hr data-start=\"4059\" data-end=\"4062\" \/><h2 data-start=\"4064\" data-end=\"4089\"><strong data-start=\"4067\" data-end=\"4089\">8. Sharing of Data<\/strong><\/h2><p data-start=\"4091\" data-end=\"4126\">We may share your data only with:<\/p><ul data-start=\"4127\" data-end=\"4397\"><li data-start=\"4127\" data-end=\"4200\"><p data-start=\"4129\" data-end=\"4200\"><strong data-start=\"4129\" data-end=\"4137\">HMRC<\/strong> and relevant UK authorities for tax and compliance purposes.<\/p><\/li><li data-start=\"4201\" data-end=\"4280\"><p data-start=\"4203\" data-end=\"4280\"><strong data-start=\"4203\" data-end=\"4244\">Subcontracted accountants or auditors<\/strong> under confidentiality agreements.<\/p><\/li><li data-start=\"4281\" data-end=\"4397\"><p data-start=\"4283\" data-end=\"4397\"><strong data-start=\"4283\" data-end=\"4306\">Technology partners<\/strong> providing secure email, hosting, or CRM infrastructure (under GDPR-compliant contracts).<\/p><\/li><\/ul><p data-start=\"4399\" data-end=\"4468\">No data is transferred outside the UK without appropriate safeguards.<\/p><hr data-start=\"4470\" data-end=\"4473\" \/><h2 data-start=\"4475\" data-end=\"4496\"><strong data-start=\"4478\" data-end=\"4496\">9. Your Rights<\/strong><\/h2><p data-start=\"4498\" data-end=\"4545\">Under UK GDPR, you have the following rights:<\/p><ul data-start=\"4546\" data-end=\"4813\"><li data-start=\"4546\" data-end=\"4579\"><p data-start=\"4548\" data-end=\"4579\">Access to your personal data.<\/p><\/li><li data-start=\"4580\" data-end=\"4624\"><p data-start=\"4582\" data-end=\"4624\">Rectification of inaccurate information.<\/p><\/li><li data-start=\"4625\" data-end=\"4671\"><p data-start=\"4627\" data-end=\"4671\">Erasure of data where legally permissible.<\/p><\/li><li data-start=\"4672\" data-end=\"4715\"><p data-start=\"4674\" data-end=\"4715\">Restriction or objection to processing.<\/p><\/li><li data-start=\"4716\" data-end=\"4760\"><p data-start=\"4718\" data-end=\"4760\">Data portability in a structured format.<\/p><\/li><li data-start=\"4761\" data-end=\"4813\"><p data-start=\"4763\" data-end=\"4813\">Withdrawal of consent for marketing at any time.<\/p><\/li><\/ul><p data-start=\"4815\" data-end=\"4914\">Requests can be made via email at <strong data-start=\"4849\" data-end=\"4877\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4851\" data-end=\"4875\">info@cidbsolutions.co.uk<\/a><\/strong>, and we will respond within 30 days.<\/p><hr data-start=\"4916\" data-end=\"4919\" \/><h2 data-start=\"4921\" data-end=\"4953\"><strong data-start=\"4924\" data-end=\"4953\">10. Marketing Preferences<\/strong><\/h2><p data-start=\"4955\" data-end=\"5109\">You will receive communications only if you have explicitly opted in.<br data-start=\"5024\" data-end=\"5027\" \/>Each email contains an unsubscribe link for instant removal from our mailing list.<\/p><hr data-start=\"5111\" data-end=\"5114\" \/><h2 data-start=\"5116\" data-end=\"5144\"><strong data-start=\"5119\" data-end=\"5144\">11. Third-Party Links<\/strong><\/h2><p data-start=\"5146\" data-end=\"5346\">Our website may contain links to external sites not operated by CIDB Solutions Ltd.<br data-start=\"5229\" data-end=\"5232\" \/>We are not responsible for their privacy practices or content, and encourage you to review each site\u2019s own policy.<\/p><hr data-start=\"5348\" data-end=\"5351\" \/><h2 data-start=\"5353\" data-end=\"5378\"><strong data-start=\"5356\" data-end=\"5378\">12. Policy Updates<\/strong><\/h2><p data-start=\"5380\" data-end=\"5579\">We review and update this Privacy Policy regularly to remain compliant with UK data regulations and industry best practice.<br data-start=\"5503\" data-end=\"5506\" \/>Any significant changes will be notified via our website or direct email.<\/p><hr data-start=\"5581\" data-end=\"5584\" \/><h2 data-start=\"5586\" data-end=\"5607\"><strong data-start=\"5589\" data-end=\"5607\">13. Contact Us<\/strong><\/h2><p data-start=\"5609\" data-end=\"5696\">For questions, data access requests, or complaints about this policy, please contact:<\/p><p data-start=\"5698\" data-end=\"5829\"><strong data-start=\"5698\" data-end=\"5725\">Data Protection Officer<\/strong><br data-start=\"5381\" data-end=\"5384\" \/><img decoding=\"async\" class=\"emoji lazyload\" role=\"img\" draggable=\"false\" data-src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4cd.svg\" alt=\"\ud83d\udccd\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\u00a0<strong data-start=\"5387\" data-end=\"5409\">CIDB Solutions Ltd<\/strong><br data-start=\"5409\" data-end=\"5412\" \/>25 Courtlands Close, Watford, England, WD24 5GR<br data-start=\"5459\" data-end=\"5462\" \/><img decoding=\"async\" class=\"emoji lazyload\" role=\"img\" draggable=\"false\" data-src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\u00a0<strong data-start=\"5465\" data-end=\"5495\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5467\" data-end=\"5493\">office@cidbsolutions.co.uk<\/a><\/strong><br data-start=\"5495\" data-end=\"5498\" \/><img decoding=\"async\" class=\"emoji lazyload\" role=\"img\" draggable=\"false\" data-src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f310.svg\" alt=\"\ud83c\udf10\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\u00a0<a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"5501\" data-end=\"5559\">https:\/\/cidbsolutions.co.uk\/en<\/a><\/p><p data-start=\"5831\" data-end=\"5990\">If you believe your data has been mishandled, you may also contact the <strong data-start=\"5902\" data-end=\"5945\">Information Commissioner\u2019s Office (ICO)<\/strong> at <a class=\"decorated-link\" href=\"https:\/\/www.ico.org.uk\" target=\"_new\" rel=\"noopener\" data-start=\"5949\" data-end=\"5989\">www.ico.org.uk<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>privacy policy Home 1. Who We Are CIDB Solutions Ltd is a UK-registered remote accounting firm providing bookkeeping, taxation, payroll, and compliance services.We are the Data Controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. 2. What Data We Collect We may collect and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-598","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Tax Return UK - Accounting Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cidbsolutions.co.uk\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Tax Return UK - Accounting Services\" \/>\n<meta property=\"og:description\" content=\"privacy policy Home 1. Who We Are CIDB Solutions Ltd is a UK-registered remote accounting firm providing bookkeeping, taxation, payroll, and compliance services.We are the Data Controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. 2. 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